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"Just want to thank the Service Department and Andy Bergman for the outstanding service and treatment I received on 6/12/08. I was having issues with fuses blowing on the 06 Roadstar Silverado I purchased from Texas Yamaha in May of 06. I called and discussed the issue with Andy and dropped it off late on 6/11/08. Even though the service department was very busy, they were able to diagnose the problem in a very short time and I was picking my bike up the very next day. My Roady is my primary transportation and the speedy turn around helped out tremendously. They fixed the problem efficiently and charged me only for the time they spent on the repair...extremely fair...I might add. I could not be more satisfied with the entire experience and my confidence in Texas Yamaha's service department is very high. My thanks to Andy Bergman and the entire Texas Yamaha service team !!!"
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| By: Darin League City,TX |
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"I been coming to your dealership for over the past four years and talking to Christoph Cordon. I never bought anything from there but he treated me like I had. The continued treament convinced me that I would would buy a motorcycle from him. That day did happen last week I purchased a new Royal Star Venture. The entire staff was like family and now days that hard to find. I am looking forward to the friendship with Christoph and the Texas Yamaha Family.
Sincerly
Robert Cook "
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| By: Robert Pasadena,TX |
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| By: Anonymous dickinson,TX |
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" another fine experience with the service department. had Barons Big Air Kit installed along with Speedster intake manifold. was taken in even though they were busy, and returned when promised. was even cleaned. have already noticed the difference in performance and fuel economy. the service department has always been professional and courteous."
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| By: Paul Pasadena,TX |
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"Some of the nicest people around! Brought my Rhino to the Texas City location to have the doors installed and they knocked it out in no time at all! A fantastic service department that will go the extra mile to please anyone. If you need work on your equipment I would highly recommend taking it to this shop!"
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| By: Anonymous ,XX |
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"I recently had my Rhino in for service and to add doors for a recall notice. I am sorry to say that I don't remember the gentleman's name that helped me out. I do want to commend your service department for giving me the service they promised at the price they quoted and finishing it faster than promised. My local dealer could take some lessons in how to run a business from you. It is approximatey 40 miles each way out of my way to do business with you. I will gladly make the drive to receive the top quality service that I experienced at Texas Yamaha South!
Respectfully,
D.L. Vaughn
Freeport, Texas"
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| By: Donnie Freeport,VT |
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"One of the best buying experiences I have had yet to date. Every one was so helpful when I purchased from the Galveston store. I would refer anyone to go and enjoying dealing with such a down home atmosphere. Keep up the good work guys! I love my bike!"
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| By: Anonymous ,XX |
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"From the time I walked in the door (Webster location) to the time I picked up my ride, I felt welcomed and "at home". The whole staff is down to earth and very friendly, going out of their way to accommodate the customer. I would highly recommend this dealership to anyone who is interested in a straight forward, no nonsense deal on their next purchase. The "at home" atmosphere carries over to the service after the sale as well. Can't go wrong here."
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| By: Anonymous Pearland,TX |
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"I wanted to thank all you great folks at Texas Gulf Coast Yamaha. Being female, I never know how I will be received when shopping for a new motorcycle and I was impressed with the respect I got from everyone there.
Garry was able to answer all my questions about the models I was interested in and Larry from the parts department was also very helpful. Actually, Larry was a big influence on which bike I ultimately chose. Once I decided on the Star 1300 and the accessories I wanted, Garry put it all together and even was able to save me some money.
Trevor and the service team were great too. And, because I asked to have the complete bike ready that same afternoon, they worked fast to add pipes, a light kit and grips. I believe the manger was working on it too and I road my new bike away that evening.
Special thanks to Kirsten who spent extra time and energy working through communication problems with my bank. Over several days, Kirsten worked diligently to finalize the details.
Many thanks to everyone at Texas Gulf Coast Yamaha,
Cindy from Freeport
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| By: Anonymous Freeport,VA |
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"The guys at Texas Yamaha South Houston are top notch. A salesman named Christoph was the best. He took his time with me, and I bought an '06 roadliner. I got everything I wanted, great service and sales. Also I would like to say that the manager Wayne is great too. When I walk in there to buy something or just stop by, they are so nice to me. Just wanted to say Thanks!!! Oh! The Service Department is top notch too. "
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| By: shannon la porte,TX |
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"This last 44K service was the best yet to date. I had not been in the shop since may of 2005 due to a disagreement with the Service Manager, but decided to give them one more chance. The young man who assisted me was great, service this time was beyond belief, thought I had a new bike again. He also had my 01 Classic cleaned and polished. As I ride this bike to work a total of 33 miles each way part on Gulf Freeway and part on BW8 I need a dependable machine not one I cannot trust. I was backfiring, spitting and sputtering in rush hour traffic which can be un-nerving. But Texas Yamaha South did a superb job of correcting this issue for me. Now rush hour is a breeze again even through construction."
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| By: Charles League City,TX |
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"I bought an FZ6 from them in September. -Thanks Garry-
Let me just say excellent customer service. Before I could get all the way in the door they had me greeted and started asking questions about what type of bike I was interested in. Where at "other" dealerships they try to push the latest and greatest bikes on you. Texas Yamaha finds out what bike will do everything you need, and want it to do. Once I found out what bike suited my needs it was only 5 minutes of paper work and I was on my way. They make everything painless and are up front about the cost. (No hidden fees) For anyone out there looking for a bike, I will definitely recommend Texas Yamaha.
Thanks for everything,
James W.
P.S. I am actually taking a friend of mine Saturday to see about buying a Midnight Roadliner. See, good customer service will get around. "
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| By: james santa fe,TX |
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"Anthony is what sold me. The product was presented super professionally"
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| By: Anonymous Seabrook,TX |
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"I can't say enough about my '06 Yamaha Royal Star Venture. It is the best thing that has happened to me. The people at the Texas Yamaha South Houston store on Spencer are so friendly. The first time my wife went in they were so helpful. We went in to buy one bike but they showed us the difference in the one we wanted and the one we got and they explained which would be better for what we wanted to do. Our salesman Christoph Cordon was the greatest and even today he calls to check on us. But, everyone there is that way when you walk in...they remember who you are. So keep up the good work, and thanks for the good times we have had. "
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| By: Hunkie Iowa conley,TX |
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"With the exception of the craziness due to a very busy Saturday, my buying experience was great. I really appreciated Sam, my salesman. He had so much going on but still was able to make me feel as though he wanted to take care of me. He did an excellent job maintaining a balance between his various customers. Oh yeah, and my new ride, '06 Star Venture, it is sweet, sweet, sweet. Thanks guys for helping me through it.
Wayne Anderson"
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| By: Wayne Dayton,TX |
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"I purchased a 2006 Royal Star Tour on Aug 12th after shopping every dealership and brand in the south of Texas. I appreciate the patience shown as I asked questions and took some test drives before setteling down on the perfect bike. Chris was great and the deal man behind the scenes made it happen. I look forward to picking up my bike next Wednesday. "
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| By: Joe Texas City,TX |
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"You folks are the GREATEST !!! My wife and I went by the Spencer location to check out the Roadstars and were immediately greeted with smiles and pleasant conversation. We did not even own a bike yet and were made to feel like we were part of the "STAR" and "Texas Yamaha" family. We decided at that point that when we bought our bike it would definitely be from Texas Yamaha's Spencer location. About a week later, we were looking to purchase the ONLY Roadstar Silverado we could locate and our salesman (Ignacio) was not only extremely helpful but made arrangements to hold the bike for us for a week until we could get there to complete the deal. Needless to say...we now own a Roadstar Silverado and it was one of the most pleasant buying experiences we have ever been a part of. We not only bought a GREAT bike but made some GREAT new friends in the process. W visit on the weekends, rain or shine, to secure the new friendships and check out all of awesome accessories available for our new cruiser. If you want a Fantastic peice of machinery, outstanding customer service and are interested in extending your list of friends, then Texas Yamaha's Spencer location is just the place you have been looking for. Thanks to you all !!! "
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| By: Darin League City,TX |
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"You have great prices & service is awesome I Love Texas Yamaha they are GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
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| By: Collin Longview,TX |
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"I just called for some information and was glad to get some great friendly customer service. I am a new rider and have lots of questions needing information and where I can get more info. I had previously contacted Stubbs Cycles and was not treated with respect just for the fact I may not purchase from them, it was disappointing even more so after talking to their manager."
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| By: Xavier Texas City,TX |
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"Christoph Cordon is one of the best Salesman My family and I have ever had to deal with. He is a gem that Texas Yamaha should do everything possible to keep as a member of yalls team. He has a wonderful down to earth attitude that most of yalls salesman lack, Pats not to bad either."
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| By: Shawn Pasadena,TX |
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"It was your entire group of employees that became the deciding factor for me to purchase my 2006 Royal Star Venture from the Spencer Store. Wayne, Pat, Christov and the service and parts people are absolutely the greatest. I look forward to riding my bike over there on Saturdays to visit with them and other Motorcylist in the shop. I look forward to a long family-type relationship with these folks for years to come. I already am telling my friends and family to go by and visit and tell the folks at the store that I sent them.
Ray Sullins"
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| By: Ray LaPorte,TX |
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"Best experience I have ever had purchasing a bike.. I have purchsed an '02 Road Star and an '04 Venture."
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| By: Thomas Friendswood,TX |
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"I WAS VERY PLEASED WITH THE HELP OF COLIN AND EVERY ONE THAT WAS INVOLVED IN ME PURCHACING MY RAPTOR 660. AFTER I PURCHASED THE RAPTOR IT HAD TO GO IN FOR A MINOR OIL LEAK THE SERVICE DEPT. WAS BACKED UP REALLY BAD BUT THEY WERE ABLE TO GET MY RAPTOR BACK TO ME THE VERY NEXT DAY SO I COULD GO OUT OF TOWN AND RIDE. I JUST WANT TO SAY THANK YOU TO EVERY BODY THERE BUYING MY FIRST ATV HAS BEEN VERY ENJOYABLE. NATHAN STONE "
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| By: nathan texas city,TX |
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"I just wanted to take the time and thank a few people at the Spencer Hwy dealership. I recently bought a new warrior and absolutely love the bike. I had taken it in for its first service (600 miles), and a problem arose with the bike after I left the dealership. From experiences in the past with other companies I figured that I would have trouble getting my bike fixed, or at least some run-around. NOT EVEN the case with your dealership. From the day I first showed up to buy a bike till now, the staff at this dealership has been outstanding. They have been so nice and accomodating, even when I had problems with my motorcycle. Three people I would really like to thank are Wayne, Pat and Ignacio. They have been great! I've never written a letter before to a company but I felt I really needed to this time. Thanks guys for everything. "
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| By: Lance webster,TX |
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"Thank you Wendy, Anthony, Larry and Scott ...
The FJR1300 is wonderful .. I couldn't stay off of her and be a good boy and take my nyquil .. I just had to ride ...
The bike is great !!! ..
The site with the info on the frame sliders is ...
http://www.fjr1300.info/howto/MokoSliders.html
from a dealer in Glendale, Arizona ...
http://www.whaccessories.com/
From a company in Europe .. Germany I think ..
http://www.moko-gsg.de/
Again .. thank you for a wonderful experience and I look forward to a long relationship ...
P.S. ...
While there is no low fuel warning light .. the trip od does change to show "TripF" telling you that you have 1.32 gals left and starts showing you how far you have gone since you hit the low fuel mark ...
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| By: Glen League City,TX |
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"I've never had a more pleasant experience from any kind of vehicle dealership, or really from any kind of retail sales environment, as when I bought my pre-owned V-Star 1100 Classic from the South Houston store. I've been recommending you guys as the kindest folks I've met in a long time, and definitely the best I've done business with. It was obvious that there was no sense of pressure just to sell something, but rather that there is a real love for motorsports there and a concern that the customer gets caught up in that.
If anyone needs to buy a Yamaha, they should start by going by and saying howdy to your sales team. They'll end up meeting everyone else within an hour, and may find themselves with a new (or like new!) bike."
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| By: Christopher Pasadena,TX |
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"Mike Mazzola gets 5 stars!
Mike, thanks for all the interrupted football games. I know you missed quite a bit because I was pestering you about riding and bikes. Thanks for staying late with us to work out the paperwork!
I love the V-1100 that we bought. I have had it about 10 days now and have put about 400 miles on it! Thanks for everything!!!!"
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"Enjoyed the experience. Colin was very knowlegable about all aspects of my dream bike and worked with me extensively.
He even put up with me for about a year and a half , I would come in and sit on this bike every week or so. He always had time for me and my same questions. Karl has made my life easer by having the assessories that I want on hand. Keep up the good work...
TNX,John Marschall"
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